Logo of Jo de Serrano

Jo de Serrano

Mx. Neat and Tidy
United Kingdom

I'm Jo, and before becoming a Professional Declutterer and Organiser, I spent over 20 years responding to humanitarian emergencies such as tsunamis, earthquakes, hurricanes, conflicts, etc., and creating order from chaos. It was through this work that I was awarded an OBE and an Honorary Doctorate. 

My neurodivergence means I approach the decluttering and organising process methodically, and am practical and pragmatic with solutions. Not only do I have an exceptional attention to detail and a love of order, but I also have a strong visual/spatial awareness that enables me to see what fits in what space. In addition, my lived experience of neurodivergence enables me to understand the issues of poor executive function, overwhelm, and inability to focus or to follow instructions that can hinder attempts to become and stay organised. As someone who experiences the world differently, I've developed innovative approaches to organisation that work for both neurodivergent and neurotypical people alike, and I believe everyone deserves a home that supports their wellbeing. Whether you're neurodivergent yourself or simply looking for a Professional Organiser who takes a personalised, judgement-free approach, then I can help. 

Decluttering and organising sparks joy, and I get a very deep satisfaction seeing happy people in organised homes. I understand the feelings of shame you may feel and offer a non-judgmental, confidential service. I can help you tackle clutter without you feeling overwhelmed, and create practical, organisation solutions that will support you for years to come. Choosing Mx. Neat & Tidy means you’re not just investing in an organised home, you’re investing in more time for what truly matters in your life. 

I can’t recommend Jo highly enough, she is fun to work with, she guides you through everything and involves you at every point. It is a big thing open up your world to someone else and she made me feel like I was in safe hands and that meant a lot to me. Juli, Rochester
There is no house or storage problem that she can't tackle and it's always beautiful, adapted to your needs and solution focused. Lara, Walthamstow
Jo was very kind and patient with me when she helped me put in systems, organise and tidy some key areas in my flat. Three years later the systems still work! Sarah, London