As the Professional Body for organisers in the UK and further afield we hold all our members to the standards laid out in our Code of Ethics. This gives you peace of mind when hiring an APDO organiser to help you.
All APDO members agree to abide by this Code of Ethics.
- I will keep confidential all client information, both business and personal, except in very exceptional and specific circumstances where I am obliged by law to disclose such information.
- Irrespective of who instructs me or pays for my services, I will always maintain the confidentiality of my client i.e., the person with whom I am working and who is receiving the benefit of my services and professional help.
- I will provide clear and honest information about my professional qualifications and expertise and will accurately represent those qualifications in any verbal and/or written communications and in any promotional materials.
- I will only undertake work within the areas of my expertise, abilities and competence. If and when appropriate, I will invite clients to seek other forms of professional help.
- I will communicate in advance all terms and conditions to clients, including fees, expenses, likely methods of working and cancellation policies.
- I will disclose to clients information regarding existing or potential commercial gains for me personally from recommending specific goods or services.
- I will behave towards other APDO members in a fair, equitable and professional manner at all times.
- I will deal openly and respectfully with any area of conflict, and endeavour to reach agreement over any such areas in a responsible and courteous manner.
- I will respect the intellectual property rights (themes and content) of others and will not use proprietary information in any form or media without permission, nor will I plagiarise the works of others.
- I will strive for excellence in all aspects of my work within the organising profession.
- I will promote my services in ways that are legal, decent, honest, transparent and fair.
- I will seek to maintain and improve my skills and expertise through relevant continuing professional development, learning and training.
- I will represent the organising profession fairly and accurately, consulting when appropriate with the APDO Board. I will not claim to represent the views of APDO unless expressly requested to do so by the Board and authorised in writing.
- In dealings with clients, colleagues and community, I will respect diversity and equality relating to race, religion, sexuality, gender, age, culture, disability or socio-economic status and will not discriminate against anyone based on any of these factors.
- In the event that you need to make a complaint to APDO about the conduct of one of our members, please find our full policy here.