The membership team are here to answer any queries about your membership.
We wouldn’t be where we are today without the dedication and enthusiasm of our volunteers since 2004 and openly thank our past and present members for their voluntary contributions in making APDO a membership body to be proud of.
We would like to introduce our current stars of the show:
Heidi studied and worked in communications and now puts those skills into her voluntary role with APDO's membership team. Heidi responds to all enquiries from potential members as well as ensuring any former members have adhered to their obligations.
Catherine has been a member of APDO since 2014 and feels passionately about the support it brings to its members. She checks in with provisional members to see how they’re getting on with their membership requirements and to remind them of all the resources we provide to help support their business.
Caroline volunteers in the Membership Team and supports our new members, welcoming them to APDO with a friendly phone call. She's there to point you in the right direction for advice and information and explain the many benefits that APDO membership can offer.
Based in Sheffield, Rebecca has always worked in a compassionate role. She is a caring individual who enjoys enjoys lending a friendly ear. Rebecca offers motivational support and guidance to help new members overcome any challenges as they set up their successful APDO-compliant business.
Building on the resources of our Members Hub, this team is currently compiling useful lists of places to recycle and donate the more unusual items that APDO members might come across:
* Jules Langford
* Tracy Muir
Whilst we have ad-hoc regional meet-ups throughout the UK, Jules faithfully organises the London APDO social gatherings three times a year ensuring camaraderie between a large percentage of APDO's population.
Jenny turned her lifelong passion into her business, Spark Serenity, in 2017 so she could help people live simpler, happier, more organised lives. She joins us from a corporate background, bringing with her a wealth of management accounting, business partnering, project management, process improvements and analytical skills. She has joined the APDO ranks as our key contact for stats and analysis and helps us poll our members, to better understand and monitor the industry and how it is changing.
Sue set up A Life More Organised after training with Marie Kondo to become a KonMari Consultant and Professional Organiser. She is passionate about helping people simplify and organise their homes and lives – as a working Mum she knows how busy and stressful things can get!
Sue has a corporate background having spent 20 years using research and insight to inform strategy, marketing and new product development for well known consumer brands.
She’s looking forward to helping APDO make the most of the information they have about all things decluttering and organising.
Lucy has an extensive background within administration and business management. She assists with the day to day membership queries and supports the APDO Board with any admin tasks we require. Having worked in customer facing roles for most of her career Lucy sets to achieve strong relationships between APDO and our members.
Sam began her career in Project Management for a Creative Branding Company before moving into Marketing and Sales Support. Her belief in providing the highest levels of Customer Service means she’s perfectly placed to help our Members with enquiries and assist the APDO team with Admin support.